Terms of Service

Draft — last updated 2026-10-10

1. Who we are

Crew Hub is software provided by Crew Hub ("we"). By creating an account or using Crew Hub you agree to these terms on behalf of your company ("you").

2. Your account

You are responsible for the people you give access to, for keeping passwords and PINs secret, and for all activity in your company's account. Tell us at admin@canus.online straight away if you think your account was misused.

3. Your data

You own the data you enter (riders, documents, payments). You give us permission to store and process it only to provide the service. You confirm you have the right to upload it, including any personal data of riders and staff, and that you have told them as required by UAE law.

4. Plans, trial and payment

A free trial lasts 14 days unless agreed otherwise. Paid plans are billed monthly or yearly in AED, in advance. Prices and limits are shown on our pricing page and may change with 30 days' notice. If a plan is not renewed, the account gets a 7-day grace period and then becomes read-only. We do not delete your data because a plan ended.

5. Fair use

Do not use Crew Hub for anything illegal, to send spam, to break the security of the service or to resell it without our written permission.

6. Availability

We work hard to keep Crew Hub available and backed up, but the service is provided "as is". Planned maintenance is announced in the app when possible.

7. Liability

To the extent allowed by law, our total liability for any claim is limited to the fees you paid in the 12 months before the claim. We are not liable for indirect losses, lost profit or data you entered incorrectly.

8. Ending the service

You can stop at any time; you can export your data to Excel before you leave. We may suspend an account that breaks these terms or does not pay, after notice.

9. Law

These terms are governed by the laws of the United Arab Emirates and the courts of Dubai.

10. Contact

Questions: admin@canus.online.